Jobs at Better Food

Join the Better Food team
Are you passionate about organic, local, and ethical food? At Better Food, we’re more than just a shop, we’re on a mission to build a better, fairer food community. If you want to be a part of our journey, then check out our vacancies below.
Our purpose
At Better Food, our purpose is to build a better, fairer food community. We believe that food can be a force for good, and we strive to bring our customers organic, local, and ethical products that make a lasting positive impact on soil, animal and human health.
What’s it like working at Better Food?
Working at Better Food is challenging and rewarding. You’ll be part of a passionate team that approaches every day with integrity, courage and accountability. We aspire to lead the industry through innovative practices, ethical sourcing and by fostering a healthy, thriving community space.
*All roles do require a commitment to working weekends and evenings unless otherwise stated.*
Why join the Better Food family?
- Earn the Real Living Wage
- 25% discount across our stores and cafés
- Subsidised lunch
- One paid volunteer day per year
- An additional 1 days holiday per year (up to a maximum of 4 years, pro rata for part time)
- Money@Work scheme with GWCU
- Employee Assistance Programme with the retailTRUST
- Long Service Awards
- And much more!
How to apply
Check out our vacancies below. If there’s a job which sounds right for you, please complete our application form. You’ll find the email address and further instructions at the top of the downloadable form.
If you are unable to complete the application form electronically, please get in touch with us to discuss alternative methods of application. We are unable to accept CV’s and consider work experience requests for anyone who is under the age of 16 and/or has not yet completed their GCSEs.
We look forward to receiving your application!
*Please note, we try to respond to everyone who takes the time to send us an application, however, due to a high level of applicants, sometimes this is not always possible.
We hold and store all your personal data in line with the GDPR 2018. For a copy of our data protection policy, or for any accessibility support with the recruitment process, please email recruitment@betterfood.co.uk.
Customer Experience & Merchandising Specialist
£32,000 p/a Full-time
Location: Bristol multi-site
We’re looking for someone who lives and breathes brilliant in-store experience. You’ll lead visual merchandising, campaign execution, and brand presentation across all Better Food stores – helping us tell great stories, connect with customers, and create a truly welcoming space.
You’ll need great organisational skills, strong attention to detail, and a good visual eye. You might already be working in visual merchandising, store marketing, or looking to step up from a customer experience role. If you’re confident briefing designers, using tools like Adobe Express, and can work cross-site with energy and focus – we’d love to hear from you.
This role is at the heart of our customer experience – helping us stay true to our values while presenting the best of Better Food every day.
Marketing & Digital Content Executive
£35,000 p/a Full-time
Location: Bristol (hybrid)
We’re looking for a digitally fluent, values-led marketer to take the lead on our online presence. You’ll create compelling content, run our email and social campaigns, manage our website (WordPress), and oversee loyalty engagement.
We’re not just looking for someone who can write good copy or schedule posts — we want someone who understands what makes Better Food different and can translate that into content that connects. Experience with Meta and Google Ads is essential.
You’ll also need enough website knowledge to manage a rebuild or agency process in future, even if you’re not building it yourself. If you’ve got strong creative instincts, digital marketing skills, and a passion for ethical food — this could be the perfect role.
Customer Team Members
We are looking for experienced Customer Service Team Members to join our shop team at our Wapping Wharf store:
Wapping Wharf – 13 hours per week
£12.75 per hour
Customer Service Team Member Job Description
We may close the job posting early if we have received a sufficient number of applicants, so don’t delay!